Shipping policy

 

Shipping Policy

Thank you for shopping with us! We aim to provide a smooth and reliable shipping experience. Below is our shipping policy for your reference.

1. Order Processing Time

All orders are processed within 2-3 business days after payment has been received and confirmed. Orders are not shipped or delivered on weekends or holidays. If we are experiencing high order volumes or there are any delays, you will be notified.

2. Shipping Rates & Delivery Times

  • Standard Shipping: Delivery within 7-14 business days.

  • Expedited Shipping: Delivery within 3-7 business days.

Shipping rates vary depending on your location and the weight of your order. The exact shipping cost will be calculated at checkout.

3. Shipping Locations

We currently ship to WORLDWIDE. If you live outside of these areas, please contact us to inquire about custom shipping options.

4. Tracking Information

Once your order has shipped, you will receive a tracking number via email. Please allow 24-48 hours for the tracking information to become available.

5. International Shipping

International orders may be subject to customs duties and taxes that are levied once the package reaches your country. Any customs fees are the responsibility of the customer.

6. Order Issues

If you experience any issues with your order (e.g., delayed shipping, damaged items), please reach out to our customer service team within 7 days of receiving your order, and we will work to resolve the issue promptly.

7. Shipping Address

Please make sure your shipping address is correct before placing your order. We cannot be held responsible for orders sent to an incorrect address provided by the custom